I received several voice mails and a few texts allegedly from Verizon. They were saying my account was in a special status. Huh? Didn't respond or call the numbers they told me to call. The numbers didn't jive with what i have or on the site. Just got a chance to call from my phone to customer care. And it is a huge scam. Guy said he has had a ton of calls today. Just don't want to see anyone get hooked by it.