While I'm still looking forward to someday hopefully receiving what I assume will be a very good product. It has been an adventure in patience.
03/29/18 - Placed Order for Gobi Stealth rack with Trail Duty. No factory off road or marker lights, and no sunroof. Digital Discount Coupon G100 for $100.00 off and free ground shipping.
05/07/18 - Discovered on the forums that the owner of Trail Duty had passed away. Contacted Gobi that advised to contact my bank and get the charges reversed, and if I presented my invoice they would honor the price and original order date as it pertains to their build queue
06/28/18 Received email of order confirmation from Gobi with an order placement date showing 04/02/18 (I figure close enough)
06/29/18 Received voice mail from Gobi confirming everything was correct on the order confirmation and that they planned on building the rack after the 4th of July holiday. I called back and left a voice mail confirming all looked correct.
07/29/18 Received email from Gobi stating: "I have been working with the production and shipping department looking for a more accurate release date for your rack. I have been unable to pinpoint a date however we are expecting your rack to ship out within the next 1 to 2 weeks."
08/09/18 I send an email requesting an update
08/14/18 Email received from Gobi: "This email is to inform you that your rack is still on the queue for production and it is scheduled to be released to the freight company in the next couple of weeks."
08/27/18 I send an email requesting an update
09/10/18 Email received from Gobi: "Order XXXXX is scheduled to be given to the freight company this week."
09/17/18 Telephone conversation with Gobi where I was told the rack should be released to the freight company this week and if I had not heard anything by Thursday the 20th to call them back.
Total time since original order placement so far - 24 weeks and 2 days
03/29/18 - Placed Order for Gobi Stealth rack with Trail Duty. No factory off road or marker lights, and no sunroof. Digital Discount Coupon G100 for $100.00 off and free ground shipping.
05/07/18 - Discovered on the forums that the owner of Trail Duty had passed away. Contacted Gobi that advised to contact my bank and get the charges reversed, and if I presented my invoice they would honor the price and original order date as it pertains to their build queue
06/28/18 Received email of order confirmation from Gobi with an order placement date showing 04/02/18 (I figure close enough)
06/29/18 Received voice mail from Gobi confirming everything was correct on the order confirmation and that they planned on building the rack after the 4th of July holiday. I called back and left a voice mail confirming all looked correct.
07/29/18 Received email from Gobi stating: "I have been working with the production and shipping department looking for a more accurate release date for your rack. I have been unable to pinpoint a date however we are expecting your rack to ship out within the next 1 to 2 weeks."
08/09/18 I send an email requesting an update
08/14/18 Email received from Gobi: "This email is to inform you that your rack is still on the queue for production and it is scheduled to be released to the freight company in the next couple of weeks."
08/27/18 I send an email requesting an update
09/10/18 Email received from Gobi: "Order XXXXX is scheduled to be given to the freight company this week."
09/17/18 Telephone conversation with Gobi where I was told the rack should be released to the freight company this week and if I had not heard anything by Thursday the 20th to call them back.
Total time since original order placement so far - 24 weeks and 2 days
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